Discover the future of customer experience in this power-packed track designed for industry leaders and innovators. From leveraging digital transformation to mastering AI, automation, and security in CX, this track dives into actionable strategies and real-world insights. With thought-provoking panel discussions, engaging fireside chats, and interactive dialogues, attendees will gain the tools to drive loyalty, elevate brand power, and create unforgettable customer journeys. Join us to unlock the secrets of CX success in a fast-evolving, hybrid world!
Director - Product & Design
Housing.com
Founder & CEO
DoubleTick.io
CEO & Co-founder
ZIGRAM
Customer and Seller Experience - Head
Snapdeal
Co-founder and CEO
Hyperface
Founder & CEO
Newgen Gaming
Assistant VP
FNP
AD- Sales
Trackier
Monetization Partnerships, Whatsapp
Meta
EVP & Head Operations
SBI Card
Founder & CEO
CleanDesk AI
Consultant
VP and Global Head of Marketing
Exotel
Co-Founder & CBO
Ai Sensy
Co-founder
Onsurity
Head of Marketing
Jar
VP - Marketing, Product & Business
RupeeRedee
Founder
Fun2Do Labs
Head - Loyalty CRM and Partnerships
ITC Hotels Limited
Head of Growth
DMI Finance
CMO
Trident Group
Global CEO
Tatvic
Founder
Brand Architect
Director - Marketing
Noise
Head - Growth & Revenue
MiQ
Head Customer Service - Retail Finance
Hero Fincorp
Head Of Digital Marketing
Woodland
Session Hall
Session Format
Moderator
AVP, Netcore Cloud
Speakers
VP - Marketing, Product & Business, RupeeRedeeMr. Varun Mohan
Assistant VP, FNP
EVP & Head Operations, SBI Card
Monetization Partnerships, Whatsapp, Meta
Session Hall
Session Format
Moderator
Founder, Brand Architect
Speakers
Director - Product & Design , Housing.com
Founder & CEO, Newgen Gaming
Session Hall
Session Format
Moderator
VP and Global Head of Marketing, Exotel
Speakers
Global CEO, Tatvic
Head Customer Service - Retail Finance, Hero Fincorp
Co-founder, Onsurity
Session Hall
Session Format
Moderator
Customer & Seller Experience - Head, Snapdeal
Speakers
Co-Founder & CBO, AiSensy
Head of Growth, DMI Finance
Session Hall
Session Format
Moderator
Consultant
Speakers
Co-founder & CEO, Hyperface
Head Of Digital Marketing, Woodland
AD- Sales, Trackier
Founder & CEO, CleanDesk AI
Session Hall
Session Format
Moderator
Head - Loyalty CRM & Partnerships, ITC Hotels
Speakers
Head of Marketing, Jar
Founder, Fun2Do Labs
CMO, Trident Group
Director - Marketing, Noise