Discover the future of customer experience in this power-packed track designed for industry leaders and innovators. From leveraging digital transformation to mastering AI, automation, and security in CX, this track dives into actionable strategies and real-world insights. With thought-provoking panel discussions, engaging fireside chats, and interactive dialogues, attendees will gain the tools to drive loyalty, elevate brand power, and create unforgettable customer journeys. Join us to unlock the secrets of CX success in a fast-evolving, hybrid world!
 
                                    Founder
Fun2Do Labs
 
                                    Head - Growth & Revenue
MiQ
 
                                    Head of Marketing
Jar
 
                                    Assistant VP
FNP
 
                                    Customer and Seller Experience - Head
Snapdeal
 
                                    Founder & CEO
Newgen Gaming
 
                                    Consultant
 
                                    Founder
Brand Architect
 
                                    EVP & Head Operations
SBI Card
 
                                    Co-Founder & CBO
Ai Sensy
 
                                    Founder & CEO
DoubleTick.io
 
                                    Founder & CEO
CleanDesk AI
 
                                    Co-founder and CEO
Hyperface
 
                                    Head Customer Service - Retail Finance
Hero Fincorp
 
                                    Head of Growth
DMI Finance
 
                                    Director - Marketing
Noise
 
                                    Global CEO
Tatvic
 
                                    Monetization Partnerships, Whatsapp
Meta
 
                                    Director - Product & Design
Housing.com
 
                                    Co-founder
Onsurity
 
                                    CMO
Trident Group
 
                                    AD- Sales
Trackier
 
                                    VP and Global Head of Marketing
Exotel
 
                                    Head Of Digital Marketing
Woodland
 
                                    CEO & Co-founder
ZIGRAM
 
                                    VP - Marketing, Product & Business
RupeeRedee
 
                                    Head - Loyalty CRM and Partnerships
ITC Hotels Limited
 
            
                                                                Session Hall
                                                            
                                                                Session Format
                                                            
                                                            Moderator
                                                        
AVP, Netcore Cloud
                                                            
                                                            Speakers                                                        
VP - Marketing, Product & Business, RupeeRedeeMr. Varun Mohan
Assistant VP, FNP
EVP & Head Operations, SBI Card
Monetization Partnerships, Whatsapp, Meta
                                                                Session Hall
                                                            
                                                                Session Format
                                                            
                                                            Moderator
                                                        
Founder, Brand Architect
                                                            
                                                            Speakers                                                        
Director - Product & Design , Housing.com
Founder & CEO, Newgen Gaming
                                                                Session Hall
                                                            
                                                                Session Format
                                                            
                                                            Moderator
                                                        
VP and Global Head of Marketing, Exotel
                                                            
                                                            Speakers                                                        
Global CEO, Tatvic
Head Customer Service - Retail Finance, Hero Fincorp
Co-founder, Onsurity
                                                                Session Hall
                                                            
                                                                Session Format
                                                            
                                                            Moderator
                                                        
Customer & Seller Experience - Head, Snapdeal
                                                            
                                                            Speakers                                                        
Co-Founder & CBO, AiSensy
Head of Growth, DMI Finance
                                                                Session Hall
                                                            
                                                                Session Format
                                                            
                                                            Moderator
                                                        
Consultant
                                                            
                                                            Speakers                                                        
Co-founder & CEO, Hyperface
Head Of Digital Marketing, Woodland
AD- Sales, Trackier
Founder & CEO, CleanDesk AI
                                                                Session Hall
                                                            
                                                                Session Format
                                                            
                                                            Moderator
                                                        
Head - Loyalty CRM & Partnerships, ITC Hotels
                                                            
                                                            Speakers                                                        
Head of Marketing, Jar
Founder, Fun2Do Labs
CMO, Trident Group
Director - Marketing, Noise